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Shipping policy

Last updated: 7 October 2026

Where we ship

We ship to the 48 contiguous United States and Washington, D.C. only. We do not ship to Alaska, Hawaii, Puerto Rico or other US territories. Fragrance is a limited-quantity hazardous material and travels by ground, so we also cannot ship to PO boxes or APO/FPO addresses.

Processing time

Orders placed before 2:00pm ET on a business day are dispatched the same day. Later orders go out the next business day. Tracking is emailed when the label is created.

Cost

Standard ground shipping is free on every order and arrives in 1–5 business days from dispatch.

Lost or damaged parcels

Contact us within 7 days of the delivery date. If a unit arrives damaged, send a photo and we replace or refund it in full including shipping.

Contact

REI REI LLC, 5101 Santa Monica Blvd, Ste 8, Los Angeles, CA 90029
support@maridelle.com · +1 (435) 393-0514 · Monday to Friday, 9:00am–5:00pm ET

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