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Shipping policy

Last updated: 12 September 2026

Where we ship

We ship within the United States only. Fragrance is a limited-quantity hazardous material and travels by ground, so we cannot ship to PO boxes or APO/FPO addresses.

Processing time

Orders placed before 2:00pm ET on a business day are dispatched the same day. Later orders go out the next business day. Tracking is emailed when the label is created.

Cost

Standard ground is $6.95, free on orders over $75, and arrives in 1–5 business days from dispatch.

Lost or damaged parcels

Contact us within 7 days of the delivery date. If a unit arrives damaged, send a photo and we replace or refund it in full including shipping.

Contact

REI REI LLC, 5101 Santa Monica Blvd, Ste 8, Los Angeles, CA 90029
support@maridelle.com · +1 (435) 393-0514 · Monday to Friday, 9:00am–5:00pm ET

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